Professionalism, Product Knowledge, And The Right Attitude...

That’s The Connexions Difference.

Our  professional sales agents capture orders and then forward them to our fulfillment center for distribution. We seamlessly upsell your entire product line and continuously work with you to develop your brand. Our call center provides:

• Inbound Sales
• Tech Support
• Surveys & Research
• Customer Service
• Web Chat
• Product Return Authorization

Training

Our professional sales agents receive extensive hands-on training not just on sales techniques but on your product. Our agents are also specially trained to provide real time support for your e-commerce site keeping your abandoned shopping cart rate well below the industry average.

Results

When you use our call center, you will see a higher than average order conversion rate. Our staff can notify your customers of new product releases, track shipments, and manage the returns process to ensure that their needs are met. Your customers will be more than satisfied and the phone will ring again.

connexions has provided call center and fulfillment solutions that have exceeded our expectations.

Dave Funk, Director,  Franklin Electronics